Sometimes, you may want to block entire callers from dialing your VitalPBX. As an additional security layer, you can block numbers using our Blacklist module. Go to PBX > Tools >Blacklist.
This is a simple module to use. To blacklist a number, enter their Caller ID number and add a description to identify this blacklisted number. You can specify a destination to take these blacklisted numbers if you want. This is optional as the default action is to playback the Blacklist sound file set under Settings > PBX Settings > System General > System Prompts. If you don’t want the caller to know they’re blacklisted, you can simply set the Destination to terminate the call and hang up.
Once you set the blacklisted number, click on Save in the bottom right-hand corner. You can see a list of numbers that have been blacklisted in the upper right-hand corner. You can Enable and Disable a blacklisting at any time you like without having to delete the entry, only saving the change.
Another way to blacklist a number is by using the feature code *30 and following the prompts to add a number you wish to blacklist, or *32 which will blacklist the last caller on your extension’s call history. You can use the code *31 to remove a number from the blacklist.
Now, you can use this feature to make your VitalPBX more secure and block any unnecessary or disturbing callers from your VitalPBX installation.
