What is the difference between VitalPBX and FreePBX?

We’re getting many partnership requests from FreePBX users since Sangoma is still using Centos 7 and hasn’t mentioned moving to a different OS. 

FreePBX’s system relies on macros, which Asterisk 21 won’t support. Sangoma hasn’t announced an update to make FreePBX compatible with Asterisk 21. 

VitalPBX and FreePBX are both popular IP-PBX (Internet Protocol Private Branch Exchange) platforms used for setting up and managing VoIP (Voice over Internet Protocol) communication systems. While they share similar goals of providing feature-rich telephony solutions, there are some differences between the two platforms. Here’s a comparison of VitalPBX and FreePBX: 

  1. User Interface: 

VitalPBX: VitalPBX has a modern and user-friendly web interface, making it relatively easy for users to navigate and configure the system. 

FreePBX: FreePBX also offers a web-based GUI, but some users find it slightly more complex compared to VitalPBX’s interface. 

  1. Installation and Updates: 

VitalPBX: VitalPBX provides a simple installation process and offers regular updates with new features and bug fixes. 

FreePBX: FreePBX installation is straightforward, and it also offers updates, but some users may find the update process less streamlined than VitalPBX. 

  1. Support and Community: 

VitalPBX: VitalPBX offers community-based support, and they also provide commercial support plans for users who require professional assistance. 

FreePBX: FreePBX has a strong community and a large user base, which means you can find extensive documentation, forums, and resources for support. 

  1. Features: 

VitalPBX: VitalPBX comes with a wide range of features, including Call Recording, Call Center functionalities, CRM integration, and more, even in the free version. 

FreePBX: FreePBX also offers a rich set of features, but some advanced features may require additional modules or commercial add-ons. 

  1. Commercial Add-ons: 

VitalPBX: VitalPBX has some commercial modules available for purchase to extend the platform’s capabilities further. 

FreePBX: FreePBX also offers commercial modules and add-ons for users who need more advanced functionalities. 

  1. System Requirements: 

VitalPBX: The system requirements for VitalPBX are relatively modest, allowing it to run on lower-end hardware. 

FreePBX: FreePBX can be resource-intensive, especially when using some advanced features, so it may require more powerful hardware. 

  1. Community Involvement: 

VitalPBX: VitalPBX has seen significant growth in its community and user base in recent years. 

FreePBX: FreePBX has a long-established community and has been widely used for many years. 

If you want to see a more detailed comparison, we recommend the following Blog: 

https://vitalpbx.com/blog/vitalpbx-freepbx-comparison-guide/

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Updated on December 4, 2023