Voicemail transcription is the process of converting a voicemail message left by a caller into text format. It is simpler to comprehend the message without having to listen to the entire voicemail since this text version of the voicemail message can be seen in a user’s email or messaging app.
In VitalPBX it is possible to implement it easily and efficiently.
We recommend using OpenAI Whisper since it automatically detects the language and is more efficient.
Below we show a couple of Blogs where the step by step description of how to implement it is described:
https://vitalpbx.com/blog/vitalpbx-voicemail-transcription-openai-whisper/
https://vitalpbx.com/blog/vitalpbx-voicemail-transcription-with-google/
