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Sonata Stats

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Shifts 

It is possible to create work shifts, for example, if our Call Center has three shifts and one of them is from 08:00 through 17:00, here we can create that shift so we can apply it to any of our reports. 

To create a shift we will need to configure the following options: 

  • Shift Name, A name that will allow us to remember the shift. 
  • Set Shift Days And Hours, Select by pressing on the grid the hours and days to include on the shift. 
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Updated on December 18, 2023
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