Installation – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 01:43:01 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png Installation – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 VitXi WebRTC  https://wiki.vitalpbx.org/wiki/installation-vitxi/vitxi-webrtc/ https://wiki.vitalpbx.org/wiki/installation-vitxi/vitxi-webrtc/#respond Mon, 04 Dec 2023 17:27:29 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=2147 VitXi WebRTC is a full web application that integrates with VitalPBX and communicates through the PJSIP protocol over WebRTC. 

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Installation  https://wiki.vitalpbx.org/wiki/installation-vitxi/installation-6/ https://wiki.vitalpbx.org/wiki/installation-vitxi/installation-6/#respond Mon, 04 Dec 2023 17:30:39 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=2149 VitXi 4.x works with VitalPBX 4 and onwards. To install VitXi WebRTC it is necessary to go to the Add-On module (Admin > Add-Ons > Add-Ons) and press the green install button next to it. After a couple of minutes, the installation would be done, and you can proceed to its URL (http://IP-ADDRESS/VitXi) and proceed with the installation wizard. You can press VitXi’s name on the Add-Ons module to quickly go to this URL. 

Now, we will see the installation wizard that will guide us through the final steps for configuration. 

a.- Database Settings: 

  • Database User, MySQL user, if we are installing on the same server as VitalPBX, you can leave the username ‘root’ and blank password. Else, you will need to create a new MariaDB user to access remotely. 
  • Database Password, if we are installing on the same server as VitalPBX, the root user does not have a password. When accessing remotely, you must create a new username and password in MariaDB. 

b.- PBX Settings: 

  • Host, if we are installing on the same server as VitalPBX, it is recommended to leave this field as localhost. Else, we must input the host or remote IP Address. 
  • Port, if our server has a valid certificate and all the requests are redirected to HTTPS, we must configure port 443. If we are not using HTTPS, we configure port 80. If we are accessing the PBX remotely, remember to open these ports on the firewall. 
  • Application key, if the VitXi is located on the same server as VitalPBX, it is not necessary to generate an API key since it will be generated automatically. If VitXi is installed on a different server to VitalPBX you will need to generate an API key under Admin > Admin > Application Keys. You then copy it and paste it here. 

 c.- User Setup: 

  • Name, full name for the administrator user in VitXi. 
  • Username, is the administrator username to use in VitXi, usually ‘admin.’ 
  • User Password y Password Confirmation, admin user password. 
  • Time zone, here you choose a default time zone. 

d.- Enter the Username and Password previously created. 

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Menu https://wiki.vitalpbx.org/wiki/installation-vitxi/menu-2/ https://wiki.vitalpbx.org/wiki/installation-vitxi/menu-2/#respond Mon, 04 Dec 2023 17:43:12 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=2161

On the menu we got the following options: 

  • Chats, list of people with which the user has had some type of chat. 
  • Groups, List of available groups with their respective members. 
  • Contacts, the contact list added by the user manually. To enable/disable BLF for a number, you should remove the number and then add it again. 
  • Calls, The user’s Dialpad and call history. 
  • Phonebooks, phone directories that are extracted from the VitalPBX Phonebook.  
  • Manage, main menu to configure the system. 
  • Users, Create and edit VitXi Users. 
  • Role Manager, Create and edit privilege profiles for users. 
  • Groups, Create and edit groups to which users belong. 
  • Agent Profile, Create and edit profiles for call center agents. 
  • BLF Settings, Manage the number of BLF contacts allowed per user to prevent server overload and optimize performance. Set a value between 1 and 100. 
  • Presence Status, Create and edit the possible states of user presences. 
  • Social Networks, Configure the URL of each Tenant’s social networks.  
  • Mail Settings, Configure the email account to send emails. 
  • ICE Server, Configure the ICE Server. We recommend leaving the default ones. 
  • PBX Settings, Configure VitalPBX location. It is only necessary to configure when you have a connection problem or want to use a VitalPBX that is on another server.   
  • Voicemail Messages indicator.
  •  Start an audio conference.
  • Allows you to initiate an audio conference with several contacts you have added. 
  • Login/Logout and Pause/UnPause Agent in the Queues. 
  • By clicking on the icon, the agent will automatically log in to all the queues to which it belongs. Once logged in, just click on the icon again to log out of all the queues. 
  • If you want one or more agents to be able to choose which queue to log in to manually, you will have to modify or create a specific role with the corresponding permissions. 
  • Preferences 
  • Settings, Configure and view user-related settings. 
  • Profile, Show Name, Username and Extension. 
  • Account, Change user password. 
  • General, Desktop Notifications and Dark Mode. 
  • Audio, Configure audio settings. 
  • Headset Integration, 
  • Video, Configure video settings. 
  • Calls, Configure Ringtone, Auto Answer and Call History Settings. 
  • Call Center, Configure Login on Startup, Logout when closing VitXi and CRM Settings. 
  • Language, Change Language. 
  • Shortcuts, Listo of Shortcuts. 
  • About, Show VitXi version. 
  • Troubleshooting, clear local app data and cache. 
  • VitXi client registration status. 
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