Here you will find various settings that affect global settings for voicemail in your system. You
can configure the following settings.

• Max Message Length – This is the maximum voicemail message length in seconds.
• Min Message Length – This is the minimum voicemail message length in seconds.
• Greetings Length – This is the maximum greeting length in seconds. The Greeting is
  the recording of the caller’s name.
• Max Silence – This is the maximum silence length in seconds before VitalPBX ends
  the voicemail recording.
• Max Login Attempts – This is the maximum number of attempts users have to log
  into their voicemail box.
• Backup Deleted – This is the maximum number of deleted messages saved in the
  deleted folder.
• Max Messages – The maximum number of messages you can have per voicemail
  box. If set to 0, the voicemail box will be greetings only.
• Locale – This is the locale used for dates. For more locales, you will need to install
  them directly to the operating system. If you use multiple languages, we recommend
  not using letters for the date format.
• MP3 Attachments – This is an extended feature, only available when you have a
  Starter License or any of our licensing plans. This will convert the voicemail recordings
  to MP3 files when attaching them using the voicemail-to-email feature.
• Move Heard Msg – This will move heard voicemail messages to the OLD voicemail
  folder automatically.
• Force Name – This will force the users to record their names for their voicemail box.
• Force Greetings – Similar to Force Name, where callers will be forced to record a
  greeting.
• Use Directory – Allows you to find entries for forward/compose from the voicemail
  menu.
• Review Msg – This allows the callers to review their message prior to sending it to the
  extension’s voicemail box.
• Email Date Format – Here you can define the date format for outgoing emails. You
  must use standard strftime format string. The most common options are as follows.
• %A – Full day name.
• %a – Abbreviated day name.
• %d or %e – Day of the month in number.
• %B – Full month name.
• %b or %h – Abbreviated month name.
• %m – Month number.
• %Y – Full year with the century.
• %y – Year abbreviation without the century.

Additionally, you will find the Email Settings tab. This is the same as the template found under
the Email Templates module.

Here, you will find the template used for the voicemail-to-email feature. You can see the list of
variables you can use for the email body. If you made any changes, go ahead and Save and
Apply Changes.

First, you must enter the Name of the Voicemail Timezone to create, and select the Time Zone to consider.

Next, we have the Time Definition. This is what will be played back in the envelope for the voicemail message a caller leaves us. The supported values are as follows.

• ‘filename’ – This is any Asterisk Sound to play. The filename must be placed between
  single ticks and in the exact casing of the file without the file extensions.
• ${VAR} – This is a variable substitution. You can use any variable from the Voicemail
  Email Template, such as ${VM_CIDNAME}, ${VM_CIDNUM}, etc.
• A or a – Day of the week (Monday, Tuesday, …).
• B, b, or h – Month name (January, February, …).
• d or e – Numeric day of the month (First, Second, Third, …, Thirty-First).
• Y – Year.
• I – Hour in a 12-hour format.
• H – Hour in a 24-hour format (preceded by “oh”).
• K – Hour in a 24-hour format (not preceded by “oh”).
• M – Minute, with 00 pronounced as “o’clock.”
• N – Minute, with 00 pronounced as “hundred.” (US Military Time)
• P or p – AM or PM.
• Q – This is used for “today”, “yesterday”, or ABdY. (Note: this is not standard strftime)
• R – 24-hour time including minutes.

We already have some Voicemail timezones for eastern, central, central 24, military, and
European. An example of a Time Definition can be as follows.

• Eastern, Time Zone: America/New York – ‘vm-received’ Q ‘digits/at’ IMp

This reads in the GMT (-04:00) Timezone as “Voicemail Received Today at 12:45 PM”.