Technical FAQs – VitalPBX Wiki

Introduction

admin — Thu, 16 Nov 2023 22:22:41 +0000

Welcome to the VitalPBX Frequently Asked Questions (FAQ) section, where we address the most common concerns and provide solutions to the technical challenges our users often face. VitalPBX is an advanced VoIP-based PBX system solution designed to be flexible, efficient, and user-friendly, but we understand that questions may arise along the way. Here, you’ll find answers to the most frequent queries related to the installation, configuration, maintenance, and optimization of your VitalPBX system.

What are integrated SMS providers?

admin — Thu, 16 Nov 2023 22:23:28 +0000

Every day the list grows, below is the list of SMS providers integrated with VitalPBX.

Bandwidth
BulkVS
Commio
DIDWW
Quest Blue
Skytel
Telnyx
Twilio
VoIP.MS
Vonage (Nexmo)
Voxtelesys
Signalware
Voip Innovations

Wavix

List updated as of Oct 27, 2023

In the Blog section of our website you will find more details about the integration with these providers.

https://vitalpbx.com/blog/

VitalPBX 4 API Documentation

admin — Thu, 16 Nov 2023 22:24:03 +0000

In the following link you will find all the VitalPBX 4 API options.

https://documenter.getpostman.com/view/5481262/2s935hQmgP#d546d20b-ceb3-4c64-9015-3d9b69a681d6

How can I see the bandwidth consumption of my server in real time?

admin — Thu, 16 Nov 2023 22:30:10 +0000

To monitor bandwidth usage in real-time on a VitalPBX 4 server, there are several tools you can use. Below are some of the most popular:

1. iftop: iftop displays real-time bandwidth usage on a network interface. It’s similar to top, but instead of displaying CPU usage, it shows network activity.

Installation:

sudo apt update

sudo apt install iftop

Usage:

sudo iftop

2. nload: nload displays real-time graphs of incoming and outgoing traffic.

Installation:

sudo apt update

sudo apt install nload

Usage:

sudo nload

3. vnStat: vnStat doesn’t exactly show in real-time, but it logs bandwidth usage over time and can show statistics by hours, days, and months.

Installation:

sudo apt update

sudo apt install vnstat

Configuration and Usage:

To initialize vnStat’s database on an interface (e.g., `eth0`):

sudo vnstat -u -i eth0

To view the statistics:

vnstat -i eth0

4. bmon: bmon is another tool that displays real-time network traffic, offering various views and details about network activity.

Installation:

sudo apt update

sudo apt install bmon

Usage:

sudo bmon

5. NetHogs: NetHogs displays traffic per process, which can be useful to pinpoint which application or process is consuming bandwidth.

Installation:

sudo apt update

sudo apt install nethogs

Usage:

sudo nethogs

These tools will give you a detailed view of how and where bandwidth is being used on your server. You can choose the one that best fits your needs.

Why did Asterisk remove SIP in favor of PJSIP?

admin — Thu, 16 Nov 2023 22:33:04 +0000

Starting with VitalPBX 4 we decided to completely remove SIP in favor of PJSIP, since this new technology provides better functionality.

Also Asterisk decided to stop supporting SIP from version 17 and will remove it completely in version 21, which will be released very soon.

Don’t worry, the VitalPBX Team has adapted the interface so that the transition from SIP to PJSIP is as user-friendly as possible. Everything you did in SIP, you can do with PJSIP.

We invite you to see the following link:

https://www.asterisk.org/asterisk-21-module-removal-chan_sip/

How to reset VitalPBX passwords?

admin — Thu, 16 Nov 2023 22:34:06 +0000

Connect to your VitalPBX server via SSH or access the server console.

Run the command below to initiate the password reset process:

vitalpbx reset-pwd {user}

Immediately after, enter the explorer and type the new password.

How to reset Sonata Stats passwords?

admin — Thu, 16 Nov 2023 22:35:18 +0000

Connect to your VitalPBX server via SSH or access the server console.

Navigate to the Sonata Stats backend directory using the command:

cd /usr/share/queues-stats/backend/

Run the command below to initiate the password reset process:

php artisan reset:password {user}

How to reset Sonata Billing passwords?

admin — Thu, 16 Nov 2023 22:37:29 +0000

Connect to your VitalPBX server via SSH or access the server console.

Navigate to the Sonata Billing backend directory using the command:

cd /usr/share/billing/

Run the command below to initiate the password reset process:

php scripts/reset_pwd

How to reset Sonata Switchboard passwords?

admin — Thu, 16 Nov 2023 22:39:05 +0000

Connect to your VitalPBX server via SSH or access the server console.

Navigate to the Sonata Switchboard backend directory using the command:

cd /usr/share/switchboard/

Run the command below to initiate the password reset process:

php scripts/reset_pwd

How to reset Sonata Recording passwords?

admin — Thu, 16 Nov 2023 22:40:54 +0000

Connect to your VitalPBX server via SSH or access the server console.

Navigate to the Sonata Recordings backend directory using the command:

cd /usr/share/recordings/

Run the command below to initiate the password reset process:

php scripts/reset_pwd