Reports – VitalPBX Wiki

Filters

admin — Sat, 02 Dec 2023 00:47:48 +0000

In order to facilitate the search of recordings it is possible to create filters, which can be used at the time of the search.

In Filters the options to take to configure are the following:

Description, brief description of the filter.
Extensions, Extensions to include in the filter.
Team, Team to include in the filter.
Items, Different search criteria.
Condition, AND or OR condition.
Search By, Search field.
Mode, Search Mode.
Value, value to search.

Search Calls

admin — Sat, 02 Dec 2023 00:48:42 +0000

In Search Calls, reports are generated with the possibility to modify Notes, Flags, References, etc. These reports can be exported.

In Search Calls the options to take to configure are the following:

Filter, filter used to create the report. This filter was created previously.
Team, team to include in the search.
Date, date range to evaluate.
Reference, search for some reference in the recordings.
Extensions, extensions to include in the report.
Note, search for a note in the recordings.
Destination/Origin, called number or number where the call originated.

Downloads

admin — Sat, 02 Dec 2023 00:49:42 +0000

When one selects the option to export a report, this is the area where exported reports appear, so these can be downloaded.

All exported reports contain the recordings and a PDF file with a list of these. It also includes the flags, notes, and references if they are available.