Settings – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 14:56:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png Settings – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 Settings  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/settings-2/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/settings-2/#respond Fri, 01 Dec 2023 12:55:36 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1745 In Settings we are going to configure the Time Zone, Ice Server and PBX Settings. 

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General Settings  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/general-settings/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/general-settings/#respond Fri, 01 Dec 2023 12:56:48 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1748 For the campaigns to run at the correct time and the reports to have the correct time it is necessary to configure the Time Zone. To do this go to Settings/General Settings. 

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ICE Servers  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/ice-servers/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/ice-servers/#respond Fri, 01 Dec 2023 12:59:39 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1751 Sonata Dialer incorporates a Softphone integrated in the Agent console, this softphone uses WebRTC technology, for which it is advisable to configure ICE Servers. Google servers can be used. To perform this configuration, go to Settings/ICE Servers. 

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PBX Settings  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/pbx-settings/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/pbx-settings/#respond Fri, 01 Dec 2023 13:03:40 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1754 Although these parameters are configured when installing the App, it is possible to modify them later. To modify these initial settings, go to Settings/PBX Settings. 

The parameters that can be configured are as follows: 

  • Host, server where VitalPBX is installed, if the dialer is installed on the same server as VitalPBX, you must select localhost. 
  • Port, configuration port, usually 443. 
  • Secure, secure connection. You must select. 
  • PJSIP Port, registration port for PJSIP extensions. 
  • WSS Port, port for WebRTC to work. 
  • App Key, when using the dialer on the same VitalPBX server it is not necessary to add an API Key. 
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Agent Console  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/agent-console/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/agent-console/#respond Fri, 01 Dec 2023 13:06:33 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1757 When a user registers to the app as an agent, the following screen will be displayed. 

Here you can select in which queue you want to register.  

And after selecting the queue the following screen will appear where the calls will be initiated. 

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Technical Specifications  https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/technical-specifications/ https://wiki.vitalpbx.org/wiki/settings-sonata-dialer/technical-specifications/#respond Fri, 01 Dec 2023 13:07:34 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1761
Name Sonata Dialer 
Version 4.0.0-1 
OS Linux Debian 11 
Compatibility VitalPBX 4.x 
Database MariaDB 10x or higher 
Developed Language PHP 8, HTML,  
Necessary Memory 2 GB 
Necessary HDD 500 MB 
Packet Technology DEB 
Dependency Already installed in VitalPBX 4.x 
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