Reports – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 14:58:32 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png Reports – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 Reports  https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/reports-2/ https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/reports-2/#respond Thu, 30 Nov 2023 22:32:02 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1695 In the reporting module we will have the following options: 

  • Agents Report, activity report of each agent in a specific campaign. 
  • Dispositions, results type report for each campaign. 
  • Call by Agent, detailed calls by agent. 

All reports can be exported to XLSX and CSV. 

]]> https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/reports-2/feed/ 0 Agents Report  https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/1707/ https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/1707/#respond Thu, 30 Nov 2023 22:34:42 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1707
  • Agents Report, activity report of each agent in a specific campaign. 
  • Dispositions, results type report for each campaign. 
  • Call by Agent, detailed calls by agent. 

    • All reports can be exported to XLSX and CSV. 

    Pressing Show displays the result of the contact management and pressing Contact Info displays the contact details. 

    ]]>     https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/1707/feed/ 0     Dispositions Reports  https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/dispositions-reports/ https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/dispositions-reports/#respond Thu, 30 Nov 2023 22:37:39 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1719 In this report we will see the overall results of each campaign organized by Disposition. 

    ]]>     https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/dispositions-reports/feed/ 0     Calls By Agent  https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/calls-by-agent/ https://wiki.vitalpbx.org/wiki/reports-sonata-dialer/calls-by-agent/#respond Thu, 30 Nov 2023 22:39:47 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1724 This report shows a detail of calls by Agents in each Campaign. 

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