Tariffs – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 15:03:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png Tariffs – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 Tariffs https://wiki.vitalpbx.org/wiki/tariffs/1570/ https://wiki.vitalpbx.org/wiki/tariffs/1570/#respond Thu, 30 Nov 2023 15:09:17 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1570 Before connecting the program to the PBX you must first define the tariffs of the different carriers, otherwise we run the risk that the cost of calls is not correct. If for some reason we connect the program to the PBX before setting the rates, do not worry, you can reprocess the calls or at the moment of obtaining reports choose the option to “Apply Current Rates”. 

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Carrier Rates  https://wiki.vitalpbx.org/wiki/tariffs/carrier-rates/ https://wiki.vitalpbx.org/wiki/tariffs/carrier-rates/#respond Thu, 30 Nov 2023 15:12:27 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1572 It is very easy to create the tariffs of the different carriers, for this process there are two methods, which we will show below: 

1.- Import rates from csv file 

To import tariffs, you must press the Import button, then there will be two fields,  

  • Carrier, name of the Carrier associated with the tariffs to be imported, this name must have been previously created in PBX/Carrier 
  • Rates, load CSV file with the rates to import. This file must have the following format: 
  • Group Name, name that the rates are grouped, example if we are going to load tariffs to USA, which places USA, in other words could be the name of the country. 
  • Code, country or region code, example USA is 1, Mexico 52. Can also be more specific USA, Miami 1305. 
  • Call Cost, Cost of the call 
  • Cost Interval, every few seconds the cost applies. 
  • Code Description, specific description of the code, example in case of code 1305, in Group name is USA but in Code Description is Miami. 
  • Dial Prefix, if it is necessary to add a prefix to the code, in many countries the number “00” is used for international calls. 

To see an example of the CSV format you can download it by clicking the button “Download CSV Format” 

2.- Create rate manually 

It is possible to create or modify an existing tariff, to create a new tariff manually you must configure the following: 

  • Description, brief description of the group of codes to be created. 
  • Grace Time, define the seconds will be free from the call duration for each call. 
  • Connect Cost, cost to apply when the call began with connection. 
  • Call Cost, represents the global cost to apply to all the dial codes without a cost defined. 
  • Cost Interval, it defines how often seconds will be applied the global cost. 
  • Carrier, defines to which carrier belongs this group of dial codes and rates 
  • Dial Prefix, any number that is dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed. 
  • Prepend, any number to prepend at the beginning of the dialed number, at the time of showing a report. 
  • Call Type, allows you to define which kind of calls these dial codes represent. 
  • Dial Code Category, allows you to categorize your dial codes to make reports by it. 

In the Dial Codes table, the following must be configured: 

  • Code, the full or partial dialed number as was saved on the CDR. 
  • Call Cost, represents the global cost to apply to all the dial codes without cost defined. 
  • Cost Interval, It defines how often seconds will be applied the global cost. 
  • Description, brief description of the code to be created 
  • Dial Prefix, any number that is dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed. If it empty, the global is taken 
  • Prepend, any number to prepend at the beginning of the dialed number, at the time of showing a report. If it empty, the global is taken
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Customer Rates  https://wiki.vitalpbx.org/wiki/tariffs/customer-rates/ https://wiki.vitalpbx.org/wiki/tariffs/customer-rates/#respond Thu, 30 Nov 2023 15:14:17 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1575 It is very easy to create personalized rates, this option is very useful for Hotels or institutions that charge calls, for this process there are two methods, which we will show below: 

1.- Import rates from csv file 

To import tariffs, you must press the Import button, then there will be two fields,  

  • Rates, load CSV file with the rates to import. This file must have the following format: 
  • Group Name, name in which the rates are grouped, example if we are going to load tariffs to USA, which places USA, in other words could be the name of the country. 
  • Code, country or region code, example USA is 1, Mexico 52. Can also be more specific USA, Miami 1305. 
  • Call Cost, Cost of the call 
  • Cost Interval, every few seconds the cost is applied. 
  • Code Description, specific description of the code, example in case of code 1305, in Group name is USA but in Code Description is Miami. 
  • Dial Prefix, if it is necessary to add a prefix to the code, in many countries the number “00” is used for international calls. 

To see an example of the CSV format you can download it by clicking the button “Download CSV Format” 

2.- Create rate manually 

It is possible to create or modify an existing tariff. To create a new tariff manually you must configure the following: 

  • Description, brief description of the group of codes to be created. 
  • Grace Time, define how many seconds will be free from the call duration for each call. 
  • Connect Cost, cost to apply when the call with connection. 
  • Call Cost, represents the global cost to apply to all the dial codes without cost defined. 
  • Cost Interval, it defines how often seconds will be applied the global cost. 
  • Dial Prefix, any number that is dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed. 
  • Prepend, any number to prepend at the beginning of the dialed number, at the time of showing a report. 
  • Call Type, allows you to define which kind of calls these dial codes represent. 
  • Dial Code Category, allows you to categorize your dial codes to make reports by it. 

In the Dial Codes table, the following must be configured: 

  • Code, the full or partial dialed number as was saved on the CDR. 
  • Call Cost, represents the global cost to apply to all the dial codes without cost defined. 
  • Cost Interval, It defines how often seconds will be applied the global cost. 
  • Description, brief description of the code to be created 
  • Dial Prefix, any number that is dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed. If it empty, the global is taken
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Price Categories  https://wiki.vitalpbx.org/wiki/tariffs/price-categories/ https://wiki.vitalpbx.org/wiki/tariffs/price-categories/#respond Thu, 30 Nov 2023 15:16:25 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1578 Each extension is associated to a Price Category. This has the aim of being able to charge in differentiated form by extension. Very useful for Hotels. 

The data to be configured are the following: 

  • Name, Brief description of the Price Category 
  • Markup, the percentage added by a seller to the cost of a carrier/customer rates to cover expenses and profit in fixing the selling price. 
  • Cost By, defines if the extensions with this category will use the carrier or customer rates. If Customer is selected it is necessary to configure the following options. 
  • Customer Rate, you can add several Customer Rates with different Markup. 
  • Markup, the percentage added by a seller to the cost of a carrier/customer rates to cover expenses and profit in fixing the selling price. If is not defined or is zero the global is taken. 
  • Share, if checked, the price category will be shared with all the tenants. 
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Dial Codes Categories  https://wiki.vitalpbx.org/wiki/tariffs/dial-codes-categories/ https://wiki.vitalpbx.org/wiki/tariffs/dial-codes-categories/#respond Thu, 30 Nov 2023 15:18:42 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1581 This option allows us to obtain more descriptive reports regarding the destination code. 

The data to be configured are the following: 

  • Name, short name of the Dial Code, for example National, International, etc. 
  • Description, brief description of the Dial Code, for example National Calls, International Calls, etc. 
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