Sonata Billing – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 15:36:42 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png Sonata Billing – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 Introduction https://wiki.vitalpbx.org/wiki/sonata-billing/introduction-19/ https://wiki.vitalpbx.org/wiki/sonata-billing/introduction-19/#respond Thu, 30 Nov 2023 14:03:04 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1536 Sonata Billing is a system through which you can rate all calls from your PBX. Allowing summary and detail reports to be generated.

Sonata Suite is a set of programs that integrate with platforms based on Asterisk, below the list of these programs:

·       SwitchBoard

·       Billing System

·       Recording Management System

·       Stats (Call Center Reports)

·       Dialer

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Installation  https://wiki.vitalpbx.org/wiki/sonata-billing/installation/ https://wiki.vitalpbx.org/wiki/sonata-billing/installation/#respond Thu, 30 Nov 2023 16:16:16 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1633 In your VitalPBX go to Admin/Add-ons/Add-ons, select Sonata Billing and press the install button shown in the Actions column. Wait a couple of minutes and then click the Sonata Billing link and start configuring. 

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Press URL https://wiki.vitalpbx.org/wiki/sonata-billing/press-url/ https://wiki.vitalpbx.org/wiki/sonata-billing/press-url/#respond Thu, 30 Nov 2023 14:09:31 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1542 Press the URL in the Add-ons list.

The first time we enter we must add the following information.

· Enter your name, Enter your full name.

· Enter your email, Enter your email address.

· Create a password, Enter the password to be used by the admin user.

· Confirm the password, Confirmation of password entered previously.

Login with the Username admin and password previously created.

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Dashboard https://wiki.vitalpbx.org/wiki/dashboard/1544/ https://wiki.vitalpbx.org/wiki/dashboard/1544/#respond Thu, 30 Nov 2023 14:11:42 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1544 The Dashboard shows the last calls of the system and is updated every minute. The newest call is shown at the top.

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Carrier https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/carrier/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/carrier/#respond Thu, 30 Nov 2023 14:13:41 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1546 The first step to be able to rate a call is to define the different carriers to which we are going to interconnect, for this we must go to PBX/Carriers.

The information to be configured are the following:

·       Carrier, just write the name of the carrier, which will be used later.

·       Share, if checked, the operator and the rates assigned to it will be shared with the other tenants.

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Extensions https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/extensions/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/extensions/#respond Thu, 30 Nov 2023 14:27:55 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1548 It is necessary to synchronize the extensions that will apply a cost, for this we must go to PBX / Extensions.

The information to be configured are the following:

·       Extension, extension number to be set.

·       Name, name that describes the user of the extension

·       Cost Center, cost center to which the extension is associated, this Cost Center must have been previously created.

·       Price Category, type of tariff that will be charged to the extension, these tariffs are created in tariffs and there are two types, those of the Carrier (Default) and those of the Customer.

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Trunk  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/trunk/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/trunk/#respond Thu, 30 Nov 2023 14:49:03 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1561 It is necessary to synchronize and configure the trunks as these are associated with a Carrier and this way you can charge the calls more accurately. There are also reports by trunks which help us verify if what the Carrier is charging is correct. To configure the trunks it is necessary to go to PBX/Trunks. 

The data to be configured are the following: 

  • Trunk Device, the name of the trunk as it appears in the call, for example in the case of Dahdi channels it is a number. 
  • Description, short description to identify the trunk 
  • Technology, type of trunk technology 
  • Pilot Number, number of pilot associated to the trunk, can be a DID or a telephone number that identifies the trunk. 
  • Carrier, the carrier that provides the service. Very important as this depends on how you will charge the calls that are taken by this trunk. 
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Cost Center  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/cost-center/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/cost-center/#respond Thu, 30 Nov 2023 14:52:25 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1564 It is possible to obtain reports organized by cost centers, for this it is necessary to assign the extensions the Cost Center to which it belongs. 

The data to be configured are the following: 

  • Cost Center, short name of the cost center 
  • Person in Charge, Person in charge of the Cost Center 
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Directory  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/directory/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/directory/#respond Thu, 30 Nov 2023 14:54:51 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1567 In order to better identify the destinations of the calls it is possible to add an external telephone directory. In the reports will appear the number alongside with the contact name configured here. 

The data to be configured are the following: 

  • Telephone, phone number to be included in the directory. Should be unique. 
  • Contact Name, brief description of the contact or company. 
  • Dial Prefix, when a call is made from the PBX in the CDR it is usually stored together with the prefix, for example, if we are going to call the number 88823700, and to call it is necessary to dial 9, in the CDR 988823700 will be stored. The prefix 9 must be added here in order to correctly identify the outgoing call. For incoming calls receiving CID this prefix is not used. 

It is also possible to import a csv list that contains the following information and in the following order. 

  • mode, add or delete 
  • full_name, brief description of the contact or company. 
  • phone_number, phone number to be included in the directory. Should be unique. 
  • dial_prefix, when a call is made from the PBX in the CDR it is usually stored together with the prefix, for example, if we are going to call the number 88823700, and to call it is necessary to dial 9, in the CDR 988823700 will be stored. The prefix 9 must be added here in order to correctly identify the outgoing call. For incoming calls receiving CID this prefix is not used. 
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Tariffs https://wiki.vitalpbx.org/wiki/tariffs/1570/ https://wiki.vitalpbx.org/wiki/tariffs/1570/#respond Thu, 30 Nov 2023 15:09:17 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1570 Before connecting the program to the PBX you must first define the tariffs of the different carriers, otherwise we run the risk that the cost of calls is not correct. If for some reason we connect the program to the PBX before setting the rates, do not worry, you can reprocess the calls or at the moment of obtaining reports choose the option to “Apply Current Rates”. 

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