PBX – VitalPBX Wiki https://wiki.vitalpbx.org Learn how our latest VitalPBX version will enhance your business communication Mon, 18 Dec 2023 15:03:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://wiki.vitalpbx.org/wp-content/uploads/2023/11/cropped-vitalbpxwikiicon-8-32x32.png PBX – VitalPBX Wiki https://wiki.vitalpbx.org 32 32 Carrier https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/carrier/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/carrier/#respond Thu, 30 Nov 2023 14:13:41 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1546 The first step to be able to rate a call is to define the different carriers to which we are going to interconnect, for this we must go to PBX/Carriers.

The information to be configured are the following:

·       Carrier, just write the name of the carrier, which will be used later.

·       Share, if checked, the operator and the rates assigned to it will be shared with the other tenants.

]]> https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/carrier/feed/ 0 Extensions https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/extensions/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/extensions/#respond Thu, 30 Nov 2023 14:27:55 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1548 It is necessary to synchronize the extensions that will apply a cost, for this we must go to PBX / Extensions.

The information to be configured are the following:

·       Extension, extension number to be set.

·       Name, name that describes the user of the extension

·       Cost Center, cost center to which the extension is associated, this Cost Center must have been previously created.

·       Price Category, type of tariff that will be charged to the extension, these tariffs are created in tariffs and there are two types, those of the Carrier (Default) and those of the Customer.

]]> https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/extensions/feed/ 0 Trunk  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/trunk/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/trunk/#respond Thu, 30 Nov 2023 14:49:03 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1561 It is necessary to synchronize and configure the trunks as these are associated with a Carrier and this way you can charge the calls more accurately. There are also reports by trunks which help us verify if what the Carrier is charging is correct. To configure the trunks it is necessary to go to PBX/Trunks. 

The data to be configured are the following: 

  • Trunk Device, the name of the trunk as it appears in the call, for example in the case of Dahdi channels it is a number. 
  • Description, short description to identify the trunk 
  • Technology, type of trunk technology 
  • Pilot Number, number of pilot associated to the trunk, can be a DID or a telephone number that identifies the trunk. 
  • Carrier, the carrier that provides the service. Very important as this depends on how you will charge the calls that are taken by this trunk. 
]]> https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/trunk/feed/ 0 Cost Center  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/cost-center/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/cost-center/#respond Thu, 30 Nov 2023 14:52:25 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1564 It is possible to obtain reports organized by cost centers, for this it is necessary to assign the extensions the Cost Center to which it belongs. 

The data to be configured are the following: 

  • Cost Center, short name of the cost center 
  • Person in Charge, Person in charge of the Cost Center 
]]> https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/cost-center/feed/ 0 Directory  https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/directory/ https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/directory/#respond Thu, 30 Nov 2023 14:54:51 +0000 https://wiki.vitalpbx.org/?post_type=docs&p=1567 In order to better identify the destinations of the calls it is possible to add an external telephone directory. In the reports will appear the number alongside with the contact name configured here. 

The data to be configured are the following: 

  • Telephone, phone number to be included in the directory. Should be unique. 
  • Contact Name, brief description of the contact or company. 
  • Dial Prefix, when a call is made from the PBX in the CDR it is usually stored together with the prefix, for example, if we are going to call the number 88823700, and to call it is necessary to dial 9, in the CDR 988823700 will be stored. The prefix 9 must be added here in order to correctly identify the outgoing call. For incoming calls receiving CID this prefix is not used. 

It is also possible to import a csv list that contains the following information and in the following order. 

  • mode, add or delete 
  • full_name, brief description of the contact or company. 
  • phone_number, phone number to be included in the directory. Should be unique. 
  • dial_prefix, when a call is made from the PBX in the CDR it is usually stored together with the prefix, for example, if we are going to call the number 88823700, and to call it is necessary to dial 9, in the CDR 988823700 will be stored. The prefix 9 must be added here in order to correctly identify the outgoing call. For incoming calls receiving CID this prefix is not used. 
]]> https://wiki.vitalpbx.org/wiki/pbx-sonata-billing/directory/feed/ 0