My Queues 

Shows all the queues to which the extension belongs. 

Possible actions (Right Click over the green, red, or yellow circle) 

  • LogIn, Add the Agent to the Queue 
  • Logout, Remove the Agent off the Queue 
  • Pause/UnPause, Pause or UnPause the Agent on the Queue 
  • Pause with Reason, Pause the Agent on the Queue with specify reason. 
What are your feelings
Updated on December 18, 2023